ACS Appointment System

Here you will read about setting an appointment online for your visit to the American Citizen Services in Stockholm and how to change or cancel your appointment. You cannot set up an appointment over the phone.

How to Schedule an Appointment

In the step-by-step instructions for each service you will find a link to our appointment website. Simply click on that link and choose a date and time for you to come in. For a passport appointment for instance, you go to our passport services pages and for a notarial to our notarial services pages. Making, changing, or canceling an appointment is free of charge. Each applicant will receive an individual appointment identification number and password, guaranteeing privacy and maximum flexibility in making and cancelling appointments. Please print and keep this information as you will need it to change or cancel your appointment if you no longer need it, or cannot make the time or date you have chosen.

Prepare the required forms before you come in before setting up your appointment please don’t forget to follow the instructions for your service, so you can prepare for your visit. Download, print, complete and bring the required forms and supporting documents, and get the right format photos.

If you wish to cancel an appointment, please visit the appointment booking site.

Is a separate appointment required for each person?

In situations where you are not reporting the birth of a child, families with multiple passport applications should attempt to schedule a passport appointment for each individual applicant.  A separate passport appointment is not required when reporting the birth of a child in Sweden to U.S. citizen parents at the U.S. Embassy in Stockholm.  Parents accompanying minors with passport applications, but not applying for themselves, do not need separate appointments from their children.  Simply select the service you require, and list the names of all adult family members attending the appointment in the spaces provided for “non-applicants attending appointments” in the relevant screen.  If you wish to schedule a passport service and a notary service then you will need an appointment for each service. You may of course pick a date on which you can schedule both.

Appointments are mandatory. Customers with an emergency requiring immediate attention, e.g. when your passport is lost or stolen, may be admitted during our regular working hours. Please see our contact information for details.

For days on which we are closed, or if you have questions, please contact us.