Emergency Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

American citizens visiting or residing in Sweden should note that the emergency number for the Swedish police, rescue, and fire departments is 112.

American Citizen Services is open Monday through Friday between 8:00 am and 4:30 pm, excluding U.S. and Swedish Public Holidays. All services are by appointment only.

In an emergency involving an American citizen in Sweden, you can reach us during normal business hours and after hours, seven days a week, via the main Embassy telephone number: +46 (0) 8 783 5300 (if dialing from the U.S.: 011 46 (0) 8 783 5300). Please note that this number is NOT for visa inquiries.

You can also call Overseas Citizen Services in the U.S.:

From the U.S. and Canada call 1-888-407-4747

From Overseas call +1 202-501-4444

Consular Emergencies Involving U.S. Citizens in Sweden

  • sudden death;
  • victims of violent crimes;
  • involvement in a serious accident;
  • a U.S. citizen missing in Sweden; or
  • serious illness or hospitalization, etc.

Lost or Stolen U.S. Passports

Please note that although the loss of a U.S. passport can be inconvenient, it is not a life or death emergency for which we can provide after-hours service. We want to help you replace your passport as soon as possible during our regular hours of operation. Please see our Lost/Stolen Passports page for detailed instructions.

Transferring Funds to Sweden

Western Union

Money can be transferred from the U.S., or from anywhere else in the world, to you in Sweden within minutes through Western Union. Money can be sent at an agent location, be transferred online, or by phone. More details can be found on the Western Union website.

Western Union Agents in Sweden

Western Union agents are found in shops, food stores, newsagents and tobacconists or bureau de change. Please note the all X-Change offices and Pressbyrån stores are Western Union agents, and they can both most easily be found in Stockholm at the Centralstation. Other locations can be found on the Western Union website.


Another way of transferring money is through MoneyGram. MoneyGram agents can be found at Forex offices across Sweden.